My Dibo is not responding, nothing happens when I try to change the channel or increase/decrease the volume

Ensure that the power led is blinking on the remote to ensure the batteries are good.

If they are then proceed to reboot the dibo manually by unplugging the power cord from behind the dibo or the outlet and wait 10 seconds before plugging back in.

Do ensure that the STB light on the dibo lights up whenever you are trying to control the dibo.

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