Looking for help?
myNexgen Customer Portal
The myNexgen Self-Service Portal is a convenient and reliable way to view updated billing history, troubleshoot equipment and service connections, or request assistance with your service.
Manage your Nexgen customer account online anytime and on any device
How To Register
Creating a myNexgen customer portal is simple and easy. Follow these steps to get started!
- 1. To create your myNexgen Portal account you will need the following information:
- Your customer account number
- Last bill amount
- And a valid/active phone number and email address
*Refer to your last billing statement or contact us to verify your customer account information to register for your online portal account.
- 2. Go to My Account
- 3. Select Register for the first time
- 4. Follow the instructions on the screen and enter your information. (Be sure to follow the format guidelines when entering the information to create your portal account.)
- 5. Select Register!
Your myNexgen portal account was successfully created.
Start enjoying convenient, real-time account information & services
How To Login:
- 1. Go to My Account
- 2. Enter the email address and password you provided in the registration process.
- 3. Select Login