Cómo acceder a Nexgen TV y sus funciones
NEXGEN TV en un dispositivo portátil o móvil: Ingrese sus credenciales de inicio de sesión asignada. Nota: Ingrese una dirección de correo electrónico VÁLIDA Y ACTIVA para recibir sus credenciales de inicio de sesión personales. Contáctenos para obtener sus credenciales y su suscripción. Inicie la aplicación. Seleccione Inglés o Español. Ingrese sus credenciales de acceso. […]
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How to Set Up Your Android TV Box
Step 1: Connect the cables Plug the HDMI cable from your Android TV Box into your TV’s HDMI port. Switch your TV input to the corresponding HDMI channel. Step 2: Power on and pair the remote Turn on the Android TV Box. Follow the on-screen instructions to pair your remote control. Step 3: Follow the […]
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Refer A Friend
Refer & Earn today!Friends don’t let friends miss out on NEXGEN savings… Help your friends discover Nexgen, and, as an existing customer, you’ll both be rewarded. Refer: Send your friends and family our way to sign up for a Nexgen service or bundled package. Reward: You’ll earn $25 for each friend who successfully signs up […]
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My Dibo is not responding, nothing happens when I try to change the channel or increase/decrease the volume
Ensure that the power led is blinking on the remote to ensure the batteries are good. If they are then proceed to reboot the dibo manually by unplugging the power cord from behind the dibo or the outlet and wait 10 seconds before plugging back in. Do ensure that the STB light on the dibo […]
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What channel the {game/event} is coming on and what time?
You can use the following link to view our events schedule
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Dibo is stuck on “boot” or “load”
For this issue, kindly contact the office for a technician to come and assess the equipment since this requires the Dibo and power cord to be inspected.
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Dibo not responding to the remote
Try changing the batteries on the Dibo remote with new batteries If issue is not resolved check if the Dibo remote has a STB button If there is a STB button, press it once and try changing the channels, raising/lowering the volume…etc If issue was not resolved kindly contact office so a technician can check, […]
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Dibo not showing channels, but the channel info bar can be seen, check to see the signal levels on the right of the information bar.
This will be “S” & “Q”, if the levels are showing more than half on both: (i)proceed to power off the Dibo Remove the card that is inserted into the Dibo. Once the card has been removed, check to see the underside where a gold chip will be located. Proceed in cleaning the chip with […]
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